After Sales &
Shipping communication

Turn anticipation into revenue with the after-sales solution for online shops: keep customers in your shop after the purchase with automated shipping messages, tracking in your own design, and effective cross-selling.

  • Up to 10% more revenue with existing customers
  • Up to 30% fewer support requests
  • Your brand stays present, from checkout to the front door

Over 2,300 shops already use it

easybill offers integrations with partner applications that are as popular as they are smart

KoRo Logo
Thalia Logo
Reifen com Logo
ROSE Logo
Käfer Logo
deuter Logo
KoRo Logo
Thalia Logo
Reifen com Logo
ROSE Logo
Käfer Logo
deuter Logo

After Sales – Get more out of every shipment

After the purchase, you lose your customers—to shipping providers’ pages. With our software, you bring them back and offer them a seamless brand experience instead: automated shipping communication, tracking in your shop, and smart returns management—all in your design. The result: more revenue, less support effort, happier customers.

  • Modular design: four modules that work individually or together. You decide.
  • Easy to use: set it up once, then it runs automatically. No complicated tech.
  • Central analytics: all shipping data in one place. Dashboard with all key KPIs.

Over 30 partners & integrations

easybill offers integrations with popular as well as smart partner applications

Up to 30% fewer support requests.
Automatic shipping communication makes it possible. You focus on what matters.

Cross-selling on your tracking page. Up to +10% more revenue. From customers you already have.

Your customers see your branding – not the DHL logo. From checkout to the doorstep in your design.

Which carrier is reliable? Why do customers return items? All the answers in one dashboard.

Proactive updates. Transparent communication. Easy returns. That leads to 5-star ratings.

Seamless connection to easybill, Shopify, WooCommerce, and more. 10-minute setup, then it runs automatically.

After Sales made easy

Four modules that work seamlessly together. You decide what you need.

SPEAQ – Send automatic shipping updates in your design

With SPEAQ, you automatically inform customers about their shipping status – before they ask. The result: Up to 30% fewer “Where is my package?” inquiries. You save time, and your customers are happier.

  • Up to 30% fewer support inquiries
  • Automatic communication in case of delays
  • Higher customer satisfaction through proactive updates

TRAQ – Shipment tracking right in your shop

With TRAQ, customers track their package in your shop, where you can show suitable products. The result: Up to 75% of your customers return to the shop, up to 10% more revenue through cross-selling.

  • Up to 10% more revenue from existing customers
  • Your brand stays visible
  • Cross-selling during the waiting time

QONTROL – Monitor and optimize all shipping data centrally

With QONTROL, you can see at a glance which carrier is performing and where there are problems. The result: You respond faster, optimize based on data, and reduce costs.

  • Detect shipping issues early
  • Compare carriers
  • Reduce costs through better decisions

RETURN – Process and understand returns automatically.

With RETURN, customers handle returns themselves without calling.
You automatically see why items are being returned. The result: Less effort, valuable insights, and a lower return rate in the long term.

  • Less support effort
  • Understand reasons for returns
  • Reduce the return rate in the long term

easybill ist offiziell zertifiziert
und ausgezeichnet

Kundenauszeichnung eKomi
cloud-services_made-in-germany
BSFZ Siegel 2025

Wir sind für dich da.

Unser Team aus Experten unterstützt dich bei jedem Schritt.
Egal ob du eine technische Frage hast oder Hilfe beim
Wechsel brauchst.

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